Avast Business Antivirus Exclusion Guide

Please note that while we update this guide from time to time, we cannot guarantee compatibility as Anti-Virus software companies may make changes without informing us. The exclusion instructions below are provided by the Anti-Virus software companies, and as such, we cannot guarantee their functionality. Any anti-virus settings that are disabled during this process should be restored to their normal functionality once the exclusions have been set up.

1) Locate the icon for Avast Business Antivirus in the bottom right hand of the screen.

    • Right click and select ‘Avast shields control > Disable permanently’. 
      • Avast will be turned on again once we have set the appropriate exclusions and installed the InterGuard software.

2) Download and install the InterGuard software from the InterGuard web interface under “Available Devices” or “Active Devices > All Devices” if you already have InterGuard installed on other devices.

    • IMPORTANT: When prompted to reboot the computer un-check the box to select “no” so the computer does not reboot.


3) In the system tray (typically in the bottom right-hand corner of the screen) right click the Avast icon and click ‘Open Avast user interface’.


4) In the bottom left corner of the Avast interface is a small gear labeled ‘Settings’, click on it to access the anti-virus settings.


5) On the left-hand side of the screen select the ‘General’ tab and scroll down to a drop down option labeled ‘Exclusions’.

    • Click on the drop down and click on the button labeled ‘Add’. This will lead you to a search bar with the buttons ‘Delete’ and ‘browse’.
    • Click on ‘browse’ and find the installation folder path.
    • Click on the check box to the left of this directory to add this folder to the exclusions.
    • Click ‘OK’ and close the program.

6) Reboot the computer and confirm Avast has been re-enabled to complete the installation.