ESET Endpoint Antivirus Exclusion Guide

Please note that while we update this guide from time to time, we cannot guarantee compatibility as Anti-Virus software companies may make changes without informing us. The exclusion instructions below are provided by the Anti-Virus software companies, and as such, we cannot guarantee their functionality. Any anti-virus settings that are disabled during this process should be restored to their normal functionality once the exclusions have been set up.

1) Locate the icon for ESET Endpoint Antivirus in the bottom right corner of the screen in the system tray.

    • Ensure HIPS is turned off for the install. To do this, go to HIPS settings, click disable, and reboot.
    • Right click and select ‘Pause Protection’.A small popup will show up; select ‘Pause until reboot’ click ‘Apply’. 

2) Download and install the InterGuard software from the InterGuard web interface under “Available Devices” or “Active Devices > All Devices” if you already have InterGuard installed on other devices.

 

    • IMPORTANT: When prompted to reboot the computer un-check the box to select “no” so the computer does not reboot. The computer will be rebooted at the end of the installation process.

3) Right click the ESET Endpoint Antivirus icon again and select ‘Open ESET Endpoint Antivirus 7’ to open the main menu.

    • Select the tab titled ‘Setup’ on the left hand side
    • Locate the row titled ‘Real-time file system protection’ and click on the settings icon on the right.
    • Select ‘Edit Exclusions’.

 

4) In the Exclusions menu, click on ‘Add’ in the bottom left corner.

    • A window will pop up asking what typeof exclusion and what path to exclude. For type, select ‘Exclude path’; for path, click on the three ellipses at the end of the empty box and select or paste the path.
    •  Click ‘OK’ and then ‘Save’.This will exclude the file while allowing your antivirus to protect you.

5) Reboot the computer and confirm ESET is turned back on to complete the installation.