Kaspersky Small Office Security Antivirus Exclusion Guide

Please note that while we update this guide from time to time, we cannot guarantee compatibility as Anti-Virus software companies may make changes without informing us. The exclusion instructions below are provided by the Anti-Virus software companies, and as such, we cannot guarantee their functionality. Any anti-virus settings that are disabled during this process should be restored to their normal functionality once the exclusions have been set up.

1) Locate the icon for Kaspersky Small Office security in the bottom right corner of the screen. Then, right click and select ‘Pause Protection…’. A small popup will show up; select ‘Until the application is restarted’ and click ‘OK’. Anti-virus protection will be re-enabled when the computer is rebooted.

2) Download and install the InterGuard software from the InterGuard web interface under “Available Devices” or “Active Devices > All Devices” if you already have InterGuard installed on other devices.

    • IMPORTANT: When prompted to reboot the computer un-check the box to select “no” so the computer does not reboot. The computer will be rebooted at the end of the installation process.

 

3) Right click the Kaspersky Small Office icon again and select ‘Kaspersky Small Office Security’ to open the main menu.

    • Open the settings menu by right clicking the small gear in the bottom right corner.

 

4) Select the ‘Additional’ menu, on the left hand side at the bottom of the list.

  • Click on ‘Threats and Exclusions settings’.
  • In the row labeled ‘Exclusions’– click on ‘Manage Exclusions’

5) On the Exclusions page, select ‘Add’ in the bottom right corner of the window and select ‘Browse’, located next to ‘File or Folder’. Locate the installation folder

    • NOTE: Some items inside the excluded folder may still be recognized by Kaspersky as a virus. A popup will appear in the bottom right hand side of the screen, usually with 3 options: Contain, delete, or exclude. You want to add that file to the exclusion list. This is will help ensure the software works properly.

6) Reboot the computer and confirm your anti-virus has been re-enabled to complete the installation.