Norton Security Exclusion Guide

Please note that while we update this guide from time to time, we cannot guarantee compatibility as Anti-Virus software companies may make changes without informing us. The exclusion instructions below are provided by the Anti-Virus software companies, and as such, we cannot guarantee their functionality. Any anti-virus settings that are disabled during this process should be restored to their normal functionality once the exclusions have been set up.

1) Locate the icon for Norton Security in the bottom right hand of the screen. Right click and select ‘’Open Norton Security”.

2) On the ‘Security’ tab, click on the button labeled ‘Advanced’.

3) Under the row that says ‘Computer’ is an option labeled ‘Auto-Protect’.

    • Switch this option off; this will enable a popup to show.
      • Under ‘Select the duration’ select “Until System Restarts”. Auto-protect will be re-enabled when the device reboots.

4) Download and install the InterGuard software from the InterGuard web interface under “Available Devices” or “Active Devices > All Devices” if you already have InterGuard installed on other devices.

    • IMPORTANT: When prompted to reboot the computer un-check the box to select “no” so the computer does not reboot.


5) Go back to the main Norton Security menu and click on the ‘Settings’.

  • Click on the option labeled ‘Anti-virus’.
  • Open the tab labeled ‘Scans and Risks’and scroll down to the drop down labeled ‘Exlcusions / Low Risks’. 
  • Select ‘Items to exclude from scans’.

6) In the next window, click on ‘Add Folders’


7) Add your folder to the exclusion list and save.

8) Reboot the computer to complete the installation.