VIPRE Antivirus Exclusion Guide

Please note that while we update this guide from time to time, we cannot guarantee compatibility as Anti-Virus software companies may make changes without informing us. The exclusion instructions below are provided by the Anti-Virus software companies, and as such, we cannot guarantee their functionality. Any anti-virus settings that are disabled during this process should be restored to their normal functionality once the exclusions have been set up.

1) Locate the VIPRE icon from the system tray on the desktop.

    • Right click the icon and select “Shutdown VIPRE”

2) Download and install the InterGuard software from the InterGuard web interface under “Available Devices” or “Active Devices > All Devices” if you already have InterGuard installed on other devices.

    • IMPORTANT: When prompted to reboot the computer un-check the box to select “No” so the computer does not reboot.

 

3) Open the VIPRE interface and select “Manage” from the top right of the window

4) Scroll to “Exclude From Scans” and click on “Manage Excluded Items”

5) Select the type as “Folder” and browse or paste in the exclusion path.

 

6) Reboot the computer and confirm that VIPRE is re-enabled and running to complete the installation.