Mac Uninstall

Newest Mac Agent: 10.0.10771  

Uninstall Mac Agent version 10.0.x

To uninstall the agent from an endpoint:  

  1. Contact Support and request the Mac Uninstaller.
    Veriato Support will provide you with a link to the Uninstaller and your Uninstaller token phrase.
  2. Download the Uninstaller.
    You will run the Uninstaller with the token phrase as the passphrase.
  3. Open a Mac Terminal to run the Uninstaller with the token phrase.
    For example (your token phrase will be different):
    sudo /Users/admin1/Desktop/MacUninstaller xyzfulltokenphraseG8uruqA=="
    Press Return.
  4. The agent is uninstalled and the device restarts.
    Data for the user and device is accessible until the end of your Data Viewing Period.

 

NOTE: See Legacy Agent Information if you need to uninstall an older Mac agent.