Groups & Policies - Recording Policies

If your login account permits it you can use Add Recording Policy to configure a new policy.

1. Enter a name and description for the policy. 
2. Select a License Type.
   
3. Click Save. The Policy Settings based on the selected License Type appear.
4. Toggle available settings Off (black) or On (green).
   Disabled (gray) settings are not available for the selected license type.
   Settings with a double arrow offer further settings in the right pane (such as Stealth Mode or Smart Screenshots). 
5. When you are ready, click Update. 
6. Once the policy is saved, you can assign it to a Group or to a User in a group as an override.

Copy all settings of one recording policy into a new policy. This is useful when you want to slightly adjust one or two settings.

1. Edit the Recording Policy you want to clone. 
2. On the Policy Settings page, click Clone this Policy. 
3. Enter a Name and Description for the new policy. The policy will take the same License Type as the original.
4. Press Clone.
   

• Stealth Mode - When ON, the agent is invisible to the user at the endpoint device.
  When OFF, a message appears warning users they are being monitored.
  Open the Stealth Mode right pane to read the and change the default message.
• Login Events - When ON, the agent captures Login, Logoff, Lock, Unlock, and Active and Idle periods. These events are used for Productivity, in Dashboard Charts, in Data Explorer Logon Events, and elsewhere. We recommend leaving this setting ON. Show a Login event record.
• Applications - When ON, captures names of and time spent in applications. These events are used for Productivity, Data Explorer Applications, User Detail Activity, and Smart Screenshots by Program,  Show an Application event record.
• Emails - When ON, captures sent and received email, the email contents, attachments, and the email app name. View in Data Explorer Email. Show an Email event record.
• IM/Chats - When ON,  captures conversations and names of all parties contributing to a chat in apps such as Skype, MS Teams, Yahoo Messenger, Google Chat, Facebook Messenger, and iMessage. Show an IM event record.
• Keystrokes - When ON, captures keystrokes in any app or website. Show a Keystroke event record.
• Printed Files - When ON, captures names of files files printed. Show a Printed File event record.
• File Tracking - When ON, captures file activity at named locations, allowing you to watch sensitive documents and restricted areas. See File Tracking. View a File Tracking event record.
• Smart Screenshots - When ON, takes screenshots when a user opens a specific program or website. See Screenshots by Application and Screenshots by Website
• Continuous Screenshots - When ON, automatically takes a screenshot every 5 - 3600 (1 hr) seconds. Open the Continuous Screenshot right pane to set the interval
   

  NOTE:Continuous screenshots are taken even without user activity, as long as the computer is not "Locked."  This is why you may see blank screenshots in Data Explorer | Screenshots or in Event Details Context. 

• Alert Word Screenshots - When ON, words from selected Alert Wordcategories when typed or viewed will trigger screenshots. When OFF, Alert Words are still highlighted in events, but do not trigger a screenshot. See Alert Word Screenshots.